Why My Order Failed? And What Should I Do?

The top reasons for order failed

Top1.  Do not honor

Description:

That means your credit card provider has closed your account due to lack of funds, or possibly fraud. They also may think there are some risk of this transaction..

Solution:

Call your card provider bank that you’re the real card holder and you are make a real international transaction, and usually they will alow your transaction. Then you can replace your order on our website again, it will successful soon.

Top2.  CSC Validation Error.

Description:

That means you have submit a mistake or invalid csv(cvv, csc) number.

What is CSV Number?

The Card security code is located on the back of MasterCard, Visa and Discovercredit or debit cards and is typically a separate group of 3 digits to the right of the signature strip.

Solution:

Type in a correct csv(cvv, csc) number and submit it again.

Top3. Insufficient Funds.

Description:

That means your card don’t have enough money to pay for this order.

Solution:

Change another card to try, or pay it next time when you card has enough money.

Top4. Transaction is disrupted, due to payment page shutdown.

Description:

That means the payment page have been closed or don’t work when you process this transaction.

Solution:

Back to your shopping cart and check out again, if it still shutdown pls contact us.

Top5. Restricted Card, Stolen Card, Invalid Card, Pick Up Card, Expired Card, Lost Card

Description:

These means there are some problems with your card, you need to double check them with yourself or your bank.

Solution:

Change another card to try