Shipment Information

Menubuy.com has the developed logistics system,we are the excellent partner of the EMS,UPS,DHL and HongKong post,we can send your parcel very quickly and our customers all over the world.EMS and HongKong post are the best cooperators of menubuy.

About EMS(worldwide express mail service), China Courier Service Corporation (CCSC) is a 100% State Post Bureau-owned subsidiary, which mainly operates domestic and international EMS services and is the largest provider in China’s express service industry currently. Since its beginning in 1980, the EMS service has witnessed continuously growing volume and categories as well as improving quality. Holding the core philosophy of “Whole heartedness, rapidness and global reach” at all times, the company strives to meet the customer demands at all rounds by reorganizing production, opening new services and speeding up mail delivery; the company also tries its best to extend the service depth and improve the service level by enhancing the comprehensive producing capacity and facilitating informatization.

About Hong Kong Post: Established in 1841, Hongkong Post enjoys a proud heritage and a long history of serving the community of Hong Kong. Since operating as a Trading Fund in 1995, Hongkong Post has managed to reinvent itself as a dynamic, customer-focused and market-oriented service organisation. Leveraging our extensive retail and distribution networks and a strong brand, we have grown beyond the traditional postal service to providing a wide and comprehensive range of services in the logistics supply chain, at the same time diversifying into new markets. We pledge to provide accessible, reliable and value-for-money postal services.

After your payment,we will send out your goods within 24 hours.

Choose a Shipping Method

((( All shipping method will be slow when Christmas day and other big festival coming. )))

You can choose the shipping method you want on the Billing, Shipping, and Review page during the Checkout process. There are three main shipping methods to choose from:

Expedited Shipping（Testing,not available temporarily）
This shipping method is the fastest available. Delivery times are between 3 - 5 days to all major destinations. Shipping costs vary with item, but all orders that use expedited shipping will receive a 36% discount on shipping costs.

Standard Shipping
Standard shipping takes a bit longer than expedited shipping but costs less. Delivery times are between 6 - 12 days（Ail Parcel will be longer to 8~18days） to all major destinations. Shipping costs vary with item, but all orders that use standard shipping will receive a 26% discount on shipping costs.

Pro-Standard Shipping (USA, Australia and New Zealand Only)
Pro-Standard shipping is faster than Standard Shipping, it's suitable for the customers who need to receive the parcels quickly. Delivery times are between 4 - 6 working days .

Air Mail

For some countries that the Expedited & Standard Shipping methods cann't arrive, this is the option to ship your order by Air Mail. If your order qualifies for shipping by Air Mail it will automatically appear as an option when you checkout. Delivery times are between 15 - 20 days for all major destinations. Although the delivery time is much longer, shipping costs are much lower if this option is chosen. Order tracking and shipping insurance are not available with shipping by Air Mail. Please take this into consideration when choosing this option.

Find the Shipping fee here for Standard Shipping:

*(S.Korea,Germany is not available now)*

1>Special For United States,Australia,New Zealand:

Over $100:FREE SHIPPING

Over $50:Shipping Fee--$5

Over $15:Shipping Fee--$10

Over $0:Shipping Fee--$10~$15, according to your total cost.

2> Other countries' Shipping fee as below chart:

Standard Shipping:$9	Standard Shipping:$15	Standard Shipping:$17.5	Standard Shipping:$25
Hong Kong Macao Tai Wan Japan Malaysia Singapore Thailand Indonesia Philippines Mongolia N.Korea Vietnam Cambodia	Belgium Great Britain Denmark Finland Greece Ireland Italy Luxemburg Malta Norway Switzerland Portugal Sweden France Spain Austria Netherlands Saudi Arabia	Pakistan Turkey India Brazil Laos Nepal Burma Sri Lanka Bengal Cuba Argentina Columbia Mexico Guiana Panama Peru	Bahrain Israel Cyprus Kuwait The United Arab Emirates Egypt Qatar Russia Jordan Iran Syria Kenya Tunisia Nigeria Uganda Cote d'ivoire Djibouti Oman Botswana Congo Burkina Faso Chad Gabon Guinea Mali Morocco Mozambique Niger Rwanda Greenland Madagascar Senegal Byelorussia Czech Republic Kazakhstan Latvia Estonia Hungary Poland Romania Ukraine Bulgarian Cayman Islands Croatia
Standard Shipping:$17	Standard Shipping:$22	Standard Shipping:$27	Ail Mail:$5
Albania Algeria Barbados Dominican Republic Ethiopia Fiji Gibraltar Guam Lebanon Liechtenstein Lithuania Mauritius San Marino Slovakia Trinidad and Tobago Uzbekistan Vanuatu Brunei Kyrgyzstan	Andorra Angola Azerbaijan Belize Bermuda Bosnia and Herzegovina Cameroon Costa Rica El Salvador Georgia Grenada Guatemala Honduras Iceland Iraq Jamaica Kiribati Maldives Moldova Papua New Guinea Serbia Slovenia Tanzania Venezuela Yemen United States Virgin Islands French Polynesia	Afghanistan Bolivia Chile Ecuador French Guiana Guadeloupe Guinea-Bissau Martinique New Caledonia Paraguay South Africa Uruguay Zambia Zimbabwe Bahamas	Other Countries

If you want to know the more details,please login on this website:

http://www.ems.com.cn/ english-main.jsp

orhttp://www.hongkongpost.com/eng/index.htm

How to tracking your parcel:

1.Find your tracking number from the e-mail we sent you after your order is complete or ask our staff to get;

2.Check your tracking number following below chart:

The format of the number	The tracking website
E**********CN	http://www.ems.com.cn/english-main.jsp
E**********HK	http://app3.hongkongpost.com/CGI/mt/enquiry.jsp
CP********CN	http://intmail.183.com.cn/item/itemStatusQuery.do?lan=0
CP********HK	http://app3.hongkongpost.com/CGI/mt/enquiry.jsp
RB********HK	http://app3.hongkongpost.com/CGI/mt/enquiry.jsp
RR********CN	http://intmail.183.com.cn/item/itemStatusQuery.do?lan=0

Also you can tracking your parcel via login in the website of your country's post office,for example:

USA: www.usps.com

Other track links:

Australia
Ukraine
Cambodia
Canada
France
GDSK (Germany)
Hong Kong
Ireland
Japan
Korea
Georgia
Uganda
Indonesia

New Zealand
Russia
Singapore
United States
Belarus
Brazil
Denmark
Finland
United Kingdom
Iceland
Taiwan
United Arab Emirates
Nigeria

Israel
Norway
Sweden
Spain
Switzerland
India
Vietnam
Malaysia
Slovakia
Pakistan
Poland
Thailand

Shipping Terms&Conditions

1.If any item in your order are out of stock / discontinued, we will ship the remaining to you and deduct item subtotals and at least corresponding shipping cost related to out-of-stock items.If you still need the product, please check back later and place a new order.

2.In order to process your order smoothly, we strongly recommend you to leave the correct shipping address and telephone number on our website, otherwise your order will be delayed for verification.

3.If menubuy receive the returned products due to incorrect address provided by customer, we will refund the item cost ONLY.

4.All orders will be shipped and processed according to the availability of the item ordered.

5. If you want to change your shipping address,please contact us via email or phone call within12 hours after place order.

Comments

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Author: read

Date added: 05/19/2012, 21:21

Wow

Author: Luis Saiz

Date added: 05/11/2012, 01:16

I placed an order on the 27th of April. Have not received it. Can you tell me what the delay is? I have e-mailed before and have not gotten a respond, either. Please e-mail me promptly at red66beetle@yahoo.com . Thank you . You can also call me at 713 885 5507. Sincerely Luis P.S. I never even received a confirmation code.

Author: GUSTAVO

Date added: 05/07/2012, 13:17

I got my order today, may 7, THANKS !!!

Author: GUSTAVO

Date added: 05/03/2012, 00:58

I placed an order on april 27 and I have not been able to track it, I would like to know what's going on

Author: michelle brock

Date added: 05/01/2012, 18:41

if i send in western what name and what the address and city pls give me some information ....

Author: Jose Morales

Date added: 04/20/2012, 19:49

do you guys ship to Puerto Rico? 00729

Author: Jen

Date added: 03/31/2012, 01:38

I am a new cus in the US. I love the products. You guys are awesome. I read some of the other comments, the best thing to do is to purchase a pre paid cc when ordering online . That way you can only spend what you add on ur card.

Author: john

Date added: 03/25/2012, 19:16

This site is not safe beware they will you credit card iinformation and make purchases

Author: vincent torain

Date added: 03/22/2012, 06:50

checking on my order

Author: JOUD KHAZMA

Date added: 03/08/2012, 06:27

hi ,just wondering is this a legitimate site.

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