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Shipment Information

***More than 4 boxes(Not include 4 boxes),we will upgrade your shipping service from HK Air Package to EMS for free,it means you just need to choose the HK Air Package method while you order more than 4 boxes,and we will send out your parcel with EMS ship method practically.

 ~~~Notice~~~

While the Chinese New Year is coming,there are plenty of goods to be shipped to the USA,Canada,Australia,Europe and other countries,all of these parcels will take longer to clear the custom and delivery.So,We are sorry for these issues for our dear customers and we appreciate for your understanding,thanks!

Menubuy.com has the developed logistics system,we are the excellent partner of the EMS,UPS,DHL and HongKong post,we can send your parcel very quickly and our customers all over the world.EMS and HongKong post are the best cooperators of menubuy.

About EMS(worldwide express mail service), China Courier Service Corporation (CCSC) is a 100% State Post Bureau-owned subsidiary, which mainly operates domestic and international EMS services and is the largest provider in China’s express service industry currently. Since its beginning in 1980, the EMS service has witnessed continuously growing volume and categories as well as improving quality. Holding the core philosophy of “Whole heartedness, rapidness and global reach” at all times, the company strives to meet the customer demands at all rounds by reorganizing production, opening new services and speeding up mail delivery; the company also tries its best to extend the service depth and improve the service level by enhancing the comprehensive producing capacity and facilitating informatization.
About Hong Kong Post: Established in 1841, Hongkong Post enjoys a proud heritage and a long history of serving the community of Hong Kong. Since operating as a Trading Fund in 1995, Hongkong Post has managed to reinvent itself as a dynamic, customer-focused and market-oriented service organisation. Leveraging our extensive retail and distribution networks and a strong brand, we have grown beyond the traditional postal service to providing a wide and comprehensive range of services in the logistics supply chain, at the same time diversifying into new markets. We pledge to provide accessible, reliable and value-for-money postal services.
After your payment,we will send out your goods within 24 hours.
 
Delivery for retail customers
With retail order,there are three kinds of shipping services.
1>EMS (Recommendation)
To South Asia,Korea and Japanabout 4-6 working days.
To North Americaabout 6-10 working days
To Middle Arabian and Africa7-12 working days.
 
2>HK EXPRESS (Recommendation)
To South Asia,Korea and Japanabout 3-7 working days.
To North Americaabout 6-11 working days
To Middle Arabian and Africa7-13 working days.
 
3>HK AIR Package      Notice:This service may take a long time for you to receive your parcel,so if you need your parcel in hot,please choose the EMS or HK Express shipping service,thanks.
To South Asia,Korea and Japanabout 6-10 working days.
To North Americaabout 10-18 working days
To Middle Arabian and Africa12-25 working days.
 
Shipping fee calculate:

Shipping cost=starting price+ unit price*(order quantity-1)

*USA,Canada,Australia

Delivery
Shipping and handling
Each additional item
EMS/UPS/TNT
USD $12.8
USD $1
HK EXPRESS
USD $12.8
USD $1
HK AIR package
USD $4.5
USD $1

*Other countries

Delivery
Shipping and handling
Each additional item
EMS/UPS/TNT
USD $14.8
USD $1
HK EXPRESS
USD $14.8
USD $1
HK AIR package
USD $4.5
USD $1

 
 
Delivery for wholesale customers
With wholesale order,we choose the fastest shipping services.
EMS/HK Speed post
To South Asia,Korea and Japanabout 3-4 working days.
To North Americaabout 4-8 working days
To Middle Arabian and Africa7-10 working days.
Shipping and handing fee: Free
 
If you want to know the more details,please login on this website:
http://www.ems.com.cn/ english-main.jsp
or
http://www.hongkongpost.com/eng/index.htm
 
Shipping Terms&Conditions
1.If any item in your order are out of stock / discontinued, we will ship the remaining to you and deduct item subtotals and at least corresponding shipping cost related to out-of-stock items.If you still need the product, please check back later and place a new order.
 
2.In order to process your order smoothly, we strongly recommend you to leave the correct shipping address and telephone number on our website, otherwise your order will be delayed for verification.
 
3.If menubuy receive the returned products due to incorrect address provided by customer, we will refund the item cost ONLY.
 
4.All orders will be shipped and processed according to the availability of the item ordered.
 

5. If you want to change your shipping address,please contact us via email or phone call within12 hours after place order.

 

 
 

a letter from one of our customer

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