shipment-information

Shipment Information

Menubuy.com has the developed logistics system,we are the excellent partner of the EMS,UPS,DHL and HongKong post,we can send your parcel very quickly and our customers all over the world.EMS and HongKong post are the best cooperators of menubuy.

About EMS(worldwide express mail service), China Courier Service Corporation (CCSC) is a 100% State Post Bureau-owned subsidiary, which mainly operates domestic and international EMS services and is the largest provider in China’s express service industry currently. Since its beginning in 1980, the EMS service has witnessed continuously growing volume and categories as well as improving quality. Holding the core philosophy of “Whole heartedness, rapidness and global reach” at all times, the company strives to meet the customer demands at all rounds by reorganizing production, opening new services and speeding up mail delivery; the company also tries its best to extend the service depth and improve the service level by enhancing the comprehensive producing capacity and facilitating informatization.

About Hong Kong Post: Established in 1841, Hongkong Post enjoys a proud heritage and a long history of serving the community of Hong Kong. Since operating as a Trading Fund in 1995, Hongkong Post has managed to reinvent itself as a dynamic, customer-focused and market-oriented service organisation. Leveraging our extensive retail and distribution networks and a strong brand, we have grown beyond the traditional postal service to providing a wide and comprehensive range of services in the logistics supply chain, at the same time diversifying into new markets. We pledge to provide accessible, reliable and value-for-money postal services.

After your payment,we will send out your goods within 24 hours.

Delivery for retail customers

Choose a Shipping Method

You can choose the shipping method you want on the Billing, Shipping, and Review page during the Checkout process. There are three main shipping methods to choose from:

Expedited Shipping（Testing,not available temporarily）
This shipping method is the fastest available. Delivery times are between 3 - 5 days to all major destinations. Shipping costs vary with item, but all orders that use expedited shipping will receive a 36% discount on shipping costs.

Standard Shipping
Standard shipping takes a bit longer than expedited shipping but costs less. Delivery times of EMS are between 6 - 12 days（Ail Parcel will be longer to 8~18days） to all major destinations. Shipping costs vary with item, but all orders that use standard shipping will receive a 26% discount on shipping costs.

Air Mail

For some countries that the Expedited & Standard Shipping methods cann't arrive, this is the option to ship your order by Air Mail. If your order qualifies for shipping by Air Mail it will automatically appear as an option when you checkout. Delivery times are between 15 - 20 days for all major destinations. Although the delivery time is much longer, shipping costs are much lower if this option is chosen. Order tracking and shipping insurance are not available with shipping by Air Mail. Please take this into consideration when choosing this option.

Find your country in below chart:

Shipping fee calculate:

Shipping cost=starting fee+ unit fee*(order quantity-1),below is the starting fee for each country:

Delivery for wholesale customers

With wholesale order,we choose the fastest shipping services.

☆EMS/HK Speed post

To South Asia,Korea and Japan：about 3-4 working days.

To North America：about 4-8 working days

To Middle Arabian and Africa：7-10 working days.

Shipping and handing fee: Free

If you want to know the more details,please login on this website:

http://www.ems.com.cn/ english-main.jsp

http://www.hongkongpost.com/eng/index.htm

Shipping Terms&Conditions

1.If any item in your order are out of stock / discontinued, we will ship the remaining to you and deduct item subtotals and at least corresponding shipping cost related to out-of-stock items.If you still need the product, please check back later and place a new order.

2.In order to process your order smoothly, we strongly recommend you to leave the correct shipping address and telephone number on our website, otherwise your order will be delayed for verification.

3.If menubuy receive the returned products due to incorrect address provided by customer, we will refund the item cost ONLY.

4.All orders will be shipped and processed according to the availability of the item ordered.

5. If you want to change your shipping address,please contact us via email or phone call within12 hours after place order.

Shipping fee calculate:

Shipping cost=starting price+ unit price*(order quantity-1),below is the starting fee of each country: